The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding how individuals navigate multicultural environments. Unlike emotional intelligence, which focuses on interpersonal skills within a familiar cultural context, CQ emphasizes the capability to adapt effectively across cultural boundaries. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ involves the conscious awareness and regulation of cultural assumptions during interactions, while cognitive CQ refers to knowledge about cultural norms and practices. Motivational CQ reflects an individual's intrinsic interest and confidence in engaging with other cultures, and behavioral CQ entails the flexibility to modify verbal and nonverbal actions appropriately. Studies indicate that high CQ correlates with better job performance in multinational teams and more successful cross-cultural negotiations. However, critics argue that CQ may oversimplify cultural dynamics and overlook the power imbalances inherent in globalized workplaces, suggesting that a more critical perspective is necessary to fully address intercultural challenges.
❓ Theo đoạn văn, điều nào sau đây mô tả đúng nhất lập luận chính về trí tuệ văn hóa?
A. A) Trí tuệ văn hóa giống hệt trí tuệ cảm xúc nhưng được áp dụng trong một bối cảnh khác.
B. B) Trí tuệ văn hóa bao gồm bốn kỹ năng độc lập khó đo lường.
C. C) Trí tuệ văn hóa là một khung lý thuyết hữu ích, nhưng nó có thể không hoàn toàn bao quát được các động lực quyền lực phức tạp trong bối cảnh toàn cầu.
D. D) Trí tuệ văn hóa chủ yếu là về việc tiếp thu kiến thức thực tế về các nền văn hóa khác.
✅ 正确答案
C) Cultural intelligence is a useful framework, but it may not fully account for complex power dynamics in global contexts.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first