The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers identify four distinct dimensions: metacognitive (conscious awareness during intercultural interactions), cognitive (knowledge of norms and practices), motivational (drive to adapt), and behavioral (flexibility in verbal and nonverbal actions). A meta-analysis by Rockstuhl and Ng (2015) revealed that CQ predicts cross-cultural adjustment and job performance even after controlling for general cognitive ability and emotional intelligence. However, critics argue that CQ measures overlap with personality traits, and its incremental validity over broader constructs remains contested. Nevertheless, CQ training programs have been implemented in multinational corporations, suggesting practical utility despite theoretical debates.
❓ Điểm chính về trí tuệ văn hóa (CQ) trong đoạn văn là gì?
A. A. CQ vượt trội hơn trí tuệ cảm xúc trong mọi môi trường làm việc.
B. B. CQ là một cấu trúc đa chiều dự đoán hiệu quả giao tiếp liên văn hóa, mặc dù tính khác biệt của nó so với các đặc điểm khác vẫn còn được tranh luận.
C. C. Đào tạo CQ đã được chứng minh là không hiệu quả do những chỉ trích về mặt lý thuyết.
D. D. CQ chỉ tập trung vào kiến thức nhận thức về các chuẩn mực văn hóa.
✅ 正确答案
B. CQ is a multidimensional construct that predicts cross-cultural effectiveness, though its distinctiveness from other traits is debated.
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