The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence (EQ), which focuses on interpersonal sensitivity within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive (the ability to consciously process cultural knowledge), cognitive (actual knowledge of cultural norms and practices), motivational (the drive to engage with other cultures), and behavioral (the ability to exhibit appropriate verbal and nonverbal actions). A growing body of empirical evidence suggests that high CQ predicts better job performance in international assignments, particularly in roles requiring negotiation and conflict resolution. However, critics argue that the construct overlaps considerably with general cognitive ability and openness to experience, questioning its incremental validity. Despite this debate, CQ remains a valuable heuristic for training and selection in globalized organizations.
❓ Según el pasaje, ¿cuál es la principal diferencia entre la inteligencia cultural (CQ) y la inteligencia emocional (EQ)?
A. A. El CQ se centra en la sensibilidad interpersonal dentro de una cultura familiar, mientras que el EQ aborda entornos culturales desconocidos.
B. B. El CQ se centra específicamente en la eficacia en entornos culturalmente diversos, mientras que el EQ se relaciona con la sensibilidad dentro de un contexto cultural familiar.
C. C. La IE es más importante que la CI para asignaciones internacionales que requieren habilidades de negociación.
D. D. El CQ tiene cuatro dimensiones, mientras que el EQ solo tiene una dimensión.
✅ 正确答案
B. CQ specifically targets effectiveness in culturally diverse environments, whereas EQ relates to sensitivity within a familiar cultural context.
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