The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding effectiveness in cross-cultural interactions. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function and manage effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the conscious awareness and regulation of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects an individual's intrinsic interest and confidence in adapting to cross-cultural situations, and behavioral CQ encompasses the ability to exhibit appropriate verbal and nonverbal actions when interacting with people from other cultures. Studies suggest that CQ can be developed through targeted training and international experiences, and it predicts job performance and adjustment in multinational teams, making it a crucial competency in today's globalized workplace.
❓ Theo đoạn văn, điều nào sau đây mô tả đúng nhất về 'CQ siêu nhận thức'?
A. A) Kiến thức về các chuẩn mực và tập quán văn hóa cụ thể.
B. B) Khả năng điều chỉnh hành vi của bản thân để phù hợp với các bối cảnh văn hóa khác nhau.
C. C) Nhận thức và điều chỉnh các giả định văn hóa của bản thân trong quá trình tương tác.
D. D) Động lực nội tại để tương tác với những người đến từ các nền văn hóa khác.
✅ 正确答案
C) Awareness and regulation of one's own cultural assumptions during interactions.
IELTS Reading Tips
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