The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses an individual's capability to function and manage effectively in culturally diverse settings. CQ comprises four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to the mental processes used to acquire and understand cultural knowledge, including the ability to question one's own cultural assumptions. Cognitive CQ encompasses knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the drive and interest to adapt to new cultural environments, while behavioral CQ involves the ability to exhibit appropriate verbal and nonverbal actions when interacting with people from different cultures. Research suggests that CQ can be developed through targeted training and international experiences, making it a valuable asset for global managers.
❓ Según el pasaje, ¿cuál de las siguientes opciones describe mejor la diferencia principal entre la inteligencia cultural y la inteligencia emocional?
A. La inteligencia cultural se centra en las habilidades intrapersonales, mientras que la inteligencia emocional se centra en las habilidades interpersonales.
B. La inteligencia cultural se centra específicamente en la efectividad en contextos culturalmente diversos, mientras que la inteligencia emocional no lo hace.
C. La inteligencia emocional es más importante que la inteligencia cultural para los gerentes globales.
D. La inteligencia cultural incluye únicamente dimensiones cognitivas y motivacionales, mientras que la inteligencia emocional incluye las conductuales.
✅ 正确答案
Cultural intelligence is specifically concerned with effectiveness in culturally diverse contexts, whereas emotional intelligence is not.
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