The concept of 'cultural intelligence' (CQ) has gained prominence in cross-cultural management studies as a complement to emotional intelligence. Unlike EQ, which focuses on interpersonal skills within a familiar cultural context, CQ specifically addresses an individual's capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension refers to the conscious awareness and regulation of cultural assumptions during interactions, while the cognitive component encompasses knowledge of norms, practices, and conventions in different cultures. Motivational CQ reflects the intrinsic interest and confidence to adapt, and behavioral CQ involves the flexibility to exhibit appropriate verbal and nonverbal actions. A seminal study by Earley and Ang (2003) argued that high CQ predicts better performance in multicultural teams, yet later research suggests that its impact may be moderated by contextual factors such as team diversity and task complexity. Thus, while CQ is a valuable construct, it should not be viewed as a panacea for all cross-cultural challenges.
❓ Según el pasaje, ¿cuál de las siguientes afirmaciones sobre la inteligencia cultural es precisa?
A. La inteligencia cultural es idéntica a la inteligencia emocional, pero aplicada en un contexto diferente.
B. B) La dimensión metacognitiva de la inteligencia cultural implica el conocimiento de las diferentes normas culturales.
C. C) Una alta inteligencia cultural garantiza el éxito en equipos multiculturales independientemente de otros factores.
D. D) La inteligencia cultural incluye la capacidad de regular los supuestos culturales propios y adaptar el comportamiento.
✅ 正确答案
D) Cultural intelligence includes the ability to regulate one's cultural assumptions and adapt behavior.
IELTS Reading Tips
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