The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a framework for understanding effectiveness in cross-cultural interactions. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural context, CQ emphasizes the capability to adapt one's cognitive and behavioral approaches when operating in unfamiliar cultural settings. Researchers identify four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves conscious awareness of cultural assumptions during interactions, while the cognitive dimension encompasses knowledge of norms and practices across cultures. Motivational CQ reflects the drive and confidence to engage with cultural differences, and behavioral CQ refers to the ability to exhibit appropriate verbal and nonverbal actions. Studies suggest that CQ predicts job performance and adjustment in multinational teams more reliably than general intelligence or personality traits, particularly when tasks require negotiation or conflict resolution across cultural boundaries.
❓ Согласно тексту, в чем заключается ключевое различие между культурным интеллектом и эмоциональным интеллектом?
A. Культурный интеллект сосредоточен на межличностной чувствительности, тогда как эмоциональный интеллект — на адаптации.
B. Культурный интеллект применим в незнакомых культурных контекстах, тогда как эмоциональный интеллект обычно актуален в привычной культурной среде.
C. Эмоциональный интеллект включает четыре измерения, тогда как культурный интеллект имеет только одно.
D. Культурный интеллект менее эффективен, чем эмоциональный интеллект, в прогнозировании эффективности работы.
✅ 正确答案
Cultural intelligence applies to unfamiliar cultural contexts, whereas emotional intelligence is typically relevant within a familiar cultural setting.
IELTS Reading Tips
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