The concept of 'cultural intelligence' (CQ) has gained traction in organizational psychology as a framework for understanding effectiveness in cross-cultural interactions. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural context, CQ emphasizes the capability to adapt one's cognitive and behavioral approaches when operating in unfamiliar cultural settings. Researchers identify four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves conscious awareness of cultural assumptions during interactions, while the cognitive dimension encompasses knowledge of norms and practices across cultures. Motivational CQ reflects the drive and confidence to engage with cultural differences, and behavioral CQ refers to the ability to exhibit appropriate verbal and nonverbal actions. Studies suggest that CQ predicts job performance and adjustment in multinational teams more reliably than general intelligence or personality traits, particularly when tasks require negotiation or conflict resolution across cultural boundaries.
❓ Según el pasaje, ¿cuál es una distinción clave entre la inteligencia cultural y la inteligencia emocional?
A. La inteligencia cultural se centra en la sensibilidad interpersonal, mientras que la inteligencia emocional se centra en la adaptación.
B. La inteligencia cultural se aplica a contextos culturales desconocidos, mientras que la inteligencia emocional es típicamente relevante dentro de un entorno cultural familiar.
C. La inteligencia emocional incluye cuatro dimensiones, mientras que la inteligencia cultural solo tiene una.
D. La inteligencia cultural es menos efectiva que la inteligencia emocional para predecir el desempeño laboral.
✅ 正确答案
Cultural intelligence applies to unfamiliar cultural contexts, whereas emotional intelligence is typically relevant within a familiar cultural setting.
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