The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively in culturally diverse settings. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural context, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves higher-order thinking about cultural assumptions, while the cognitive dimension refers to factual knowledge about norms and practices. Motivational CQ reflects the drive to adapt, and behavioral CQ pertains to the flexibility of verbal and nonverbal actions. Research suggests that high CQ correlates with better job performance in multinational teams, particularly when tasks require negotiation or conflict resolution. However, critics argue that CQ measures are often self-reported and may not accurately predict real-world intercultural competence, as they overlook the dynamic and context-dependent nature of cultural encounters.
❓ Согласно тексту, в чем заключается ключевое ограничение показателей культурного интеллекта (CQ)?
A. Они слишком много внимания уделяют эмоциональному интеллекту.
B. Они полагаются на самоотчёты и могут не отражать реальную межкультурную компетентность.
C. Они игнорируют мотивационный аспект адаптации.
D. Они применимы только в многонациональных командах.
✅ 正确答案
They rely on self-reports and may not reflect actual intercultural competence.
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