The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a measure of an individual's ability to function effectively in culturally diverse settings. Unlike emotional intelligence, which focuses on interpersonal sensitivity within a familiar cultural context, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves higher-order thinking about cultural assumptions, while the cognitive dimension refers to factual knowledge about norms and practices. Motivational CQ reflects the drive to adapt, and behavioral CQ pertains to the flexibility of verbal and nonverbal actions. Research suggests that high CQ correlates with better job performance in multinational teams, particularly when tasks require negotiation or conflict resolution. However, critics argue that CQ measures are often self-reported and may not accurately predict real-world intercultural competence, as they overlook the dynamic and context-dependent nature of cultural encounters.
❓ Según el pasaje, ¿cuál es una limitación clave de las medidas de inteligencia cultural (CQ)?
A. Se centran demasiado en la inteligencia emocional.
B. Dependen de autoinformes y pueden no reflejar la competencia intercultural real.
C. Ignoran el aspecto motivacional de la adaptación.
D. Solo son aplicables en equipos multinacionales.
✅ 正确答案
They rely on self-reports and may not reflect actual intercultural competence.
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