The concept of cultural intelligence (CQ), introduced by Earley and Ang in 2003, has gained traction as a critical competency in globalized workplaces. Unlike emotional intelligence, which focuses on interpersonal relationships, CQ specifically addresses an individual's ability to adapt to and function effectively in culturally diverse settings. It comprises four dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ involves higher-order thinking about cultural assumptions, while cognitive CQ pertains to knowledge of cultural norms and practices. Motivational CQ reflects the drive to engage with other cultures, and behavioral CQ is the capability to exhibit appropriate verbal and nonverbal actions. Research indicates that high CQ correlates with better job performance in multicultural teams and successful cross-border negotiations. However, scholars caution that CQ is not static; it can be developed through education, immersive experiences, and reflective practice. Thus, organizations increasingly invest in CQ training to enhance their global competitiveness.
❓ Theo đoạn văn, điều gì phân biệt trí tuệ văn hóa với trí tuệ cảm xúc?
A. A) Nó tập trung vào các mối quan hệ giữa con người với nhau thay vì sự thích nghi văn hóa.
B. B) Nó nhấn mạnh cụ thể vào việc thích nghi với các môi trường đa dạng về văn hóa.
C. C) Nó chủ yếu quan tâm đến kỹ năng giao tiếp bằng lời nói.
D. D) Đó là một đặc điểm cố định không thể cải thiện theo thời gian.
✅ 正确答案
B) It emphasizes adaptation to culturally diverse environments specifically.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first