The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding why some individuals adapt more effectively to multicultural environments. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills, CQ specifically targets the capability to function across diverse cultural contexts. Researchers have identified four primary components: metacognitive CQ (conscious awareness during intercultural interactions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (interest and confidence in adapting), and behavioral CQ (ability to exhibit appropriate verbal and non-verbal actions). Studies suggest that CQ predicts job performance and expatriate success more accurately than general cognitive ability alone, particularly in roles requiring extensive cross-cultural negotiation. However, critics argue that current measurements rely heavily on self-report scales, which may overestimate an individual's actual competence due to social desirability bias. Future research aims to develop situational judgment tests to mitigate this limitation.
❓ Theo đoạn văn, hạn chế chính của các phương pháp đo lường CQ hiện có là gì?
A. Họ tập trung quá nhiều vào trí tuệ cảm xúc.
B. B) Họ dựa vào các thang đo tự báo cáo có thể bị thiên lệch bởi tính mong muốn xã hội.
C. C) Chúng không bao gồm các thành phần hành vi.
D. D) Chúng chỉ áp dụng cho người lao động nước ngoài.
✅ 正确答案
B) They rely on self-report scales that may be biased by social desirability.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first