The concept of emotional intelligence (EI) has gained significant traction in organizational psychology, yet its practical application remains contested. Proponents argue that EI, defined as the ability to perceive, use, understand, and manage emotions, enhances workplace collaboration and leadership effectiveness. However, critics contend that EI is poorly measured, overlapping with personality traits such as agreeableness, and that its predictive validity for job performance is modest at best. A 2020 meta-analysis by O'Boyle et al. found that while EI correlated with transformational leadership, it added little incremental variance beyond cognitive ability and conscientiousness. Moreover, the reliance on self-report measures raises concerns about social desirability bias. Consequently, scholars advocate for a more nuanced approach, distinguishing between trait EI and ability EI, with the latter assessed through performance-based tests. Until such measures are refined, the practical utility of EI in hiring and promotion decisions remains dubious.
❓ 지문에 따르면, 직장 환경에서 감성 지능의 사용에 대한 회의론의 주요 이유는 무엇인가?
A. A) EI는 리더십 효율성과 관련이 없다.
B. B) EI 측정은 종종 기존 성격 특성과 중복되며 자기 보고에 의존한다.
C. C) EI는 직무 성과를 저해하는 것으로 입증되었다.
D. D) EI는 비관리직 역할에만 관련이 있다.
✅ 正确答案
B) EI measurements often overlap with existing personality traits and rely on self-reports.
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