The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar cultural context, CQ specifically addresses the capability to function effectively in culturally diverse settings. Researchers identify four distinct dimensions: metacognitive CQ (the mental processes used to acquire and understand cultural knowledge), cognitive CQ (actual knowledge about norms and practices in different cultures), motivational CQ (the drive to adapt and engage across cultures), and behavioral CQ (the ability to exhibit appropriate verbal and nonverbal actions). Studies suggest that while cognitive CQ alone does not predict performance, the combination of motivational and behavioral CQ significantly enhances outcomes in international assignments. Furthermore, CQ can be developed through targeted training, debriefing, and experiential learning, contrasting with the assumption that cultural competence is innate or acquired solely through prolonged exposure.
❓ Согласно тексту, какое утверждение о культурном интеллекте (CQ) является верным?
A. CQ идентичен эмоциональному интеллекту, но применяется в мультикультурных условиях.
B. Когнитивный культурный интеллект является самым сильным предиктором успеха в международных назначениях.
C. CQ включает как компоненты, основанные на знаниях, так и компоненты, ориентированные на действие.
D. Культурная компетентность в первую очередь является врождённой и не может быть улучшена путём обучения.
✅ 正确答案
CQ includes both knowledge-based and action-oriented components.
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