雅思阅读

📖 Reading Passage

The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar context, CQ specifically addresses the capability to function effectively in culturally diverse settings. Researchers have identified four distinct facets: metacognitive CQ (conscious awareness of cultural assumptions), cognitive CQ (knowledge of cultural norms and practices), motivational CQ (interest and confidence in adapting), and behavioral CQ (ability to exhibit appropriate verbal and nonverbal actions). Studies indicate that high CQ predicts better job performance in multicultural teams, particularly when tasks require collaboration across cultural boundaries. However, critics argue that CQ measures may overlap with general personality traits, such as openness to experience, and question whether it can be reliably developed through training. Nevertheless, the construct has practical implications for global human resource management.