The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural effectiveness. Unlike emotional intelligence, which focuses on intrapersonal and interpersonal skills within a familiar context, CQ specifically addresses the capability to function effectively in culturally diverse settings. Researchers have identified four distinct dimensions of CQ: metacognitive, cognitive, motivational, and behavioral. The metacognitive dimension involves conscious awareness of cultural assumptions during interactions, while the cognitive dimension encompasses knowledge of norms and practices across cultures. Motivational CQ reflects an individual's interest and confidence in adapting to different cultural environments, and behavioral CQ refers to the ability to exhibit appropriate verbal and non-verbal actions. Studies suggest that high CQ is a better predictor of expatriate job performance than technical expertise alone, because it enables individuals to navigate ambiguous cultural cues and build trust with local counterparts. However, critics argue that CQ may oversimplify the dynamic and fluid nature of culture, which is constantly shaped by global interactions and power imbalances.
❓ Theo đoạn văn, điều nào sau đây giải thích rõ nhất vì sao trí tuệ văn hóa được coi là có giá trị hơn chuyên môn kỹ thuật đối với người nước ngoài làm việc?
A. A. Nó loại bỏ mọi hiểu lầm trong giao tiếp liên văn hóa.
B. B. Nó giúp các cá nhân xử lý các tình huống văn hóa mơ hồ và xây dựng lòng tin một cách hiệu quả.
C. C. Nó thay thế nhu cầu học hỏi các chuẩn mực và tập quán văn hóa cụ thể.
D. D. Nó chỉ tập trung vào việc cải thiện giao tiếp bằng lời nói trong các ngôn ngữ nước ngoài.
✅ 正确答案
B. It helps individuals handle ambiguous cultural situations and build trust effectively.
IELTS Reading Tips
Skim the questions first, underline keywords, then locate in the passage
Watch for paraphrasing; correct answers are often reworded
Be wary of absolute statements (all, always, never) — usually wrong
Pay attention to content after transition words (however, but, yet)
Manage time: about 20 minutes per passage; skip difficult questions first