The concept of 'cultural intelligence' (CQ) has gained prominence in organizational psychology as a framework for understanding cross-cultural competence. Unlike traditional measures of cognitive ability, CQ encompasses four distinct dimensions: metacognitive, cognitive, motivational, and behavioral. Metacognitive CQ refers to an individual's conscious awareness of cultural assumptions during interactions, while cognitive CQ involves knowledge of norms and practices in different cultures. Motivational CQ reflects the intrinsic interest and confidence to adapt across cultures, and behavioral CQ entails the capability to exhibit appropriate verbal and nonverbal actions. Research suggests that CQ predicts expatriate job performance more effectively than general emotional intelligence, particularly in roles requiring frequent negotiation with local stakeholders. However, critics argue that CQ's multidimensional nature makes it difficult to measure reliably, as self-report scales may be biased by social desirability. Nevertheless, training programs designed to enhance CQ have shown modest but significant improvements in intercultural communication outcomes.
❓ 지문에 따르면, 문화 지능(CQ) 측정의 주요 한계는 다음 중 무엇인가?
A. A) CQ는 명확한 이론적 기반이 부족하다.
B. B) 자기보고식 측정은 사회적 바람직성 편향의 영향을 받을 수 있다.
C. C) CQ는 직무 성과를 예측하는 데 있어 감성 지능보다 덜 예측적이다.
D. D) 인지적 차원이 다른 차원보다 더 중요하다.
✅ 正确答案
B) Self-report measures may be influenced by social desirability bias.
IELTS Reading Tips
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