The concept of emotional intelligence (EI) has garnered significant attention in organizational psychology, with proponents arguing that it enhances workplace performance beyond traditional cognitive measures. However, a critical examination reveals that EI's predictive validity is often overstated. Meta-analyses indicate that, after controlling for personality traits and general intelligence, the incremental variance explained by EI in job performance is minimal. Furthermore, the construct's definition remains diffuse, encompassing abilities, traits, and mixed models, which complicates empirical measurement. This ambiguity raises concerns about the practical utility of EI in personnel selection, as self-report measures may be susceptible to social desirability bias, while ability-based tests show inconsistent correlations with outcomes. Consequently, while EI may foster interpersonal dynamics, its standalone value as a selection tool warrants caution.
❓ What is the author's main argument regarding emotional intelligence in the workplace?
A. A) Emotional intelligence is a reliable predictor of job performance, surpassing cognitive ability.
B. B) Emotional intelligence has limited incremental validity over personality and intelligence, and its measurement is problematic.
C. C) Emotional intelligence is irrelevant to workplace success and should be disregarded entirely.
D. D) Emotional intelligence is best measured through self-report questionnaires due to their objectivity.
✅ 正确答案
B) Emotional intelligence has limited incremental validity over personality and intelligence, and its measurement is problematic.
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